Frequently Asked Questions

What sets Technophar apart in the industry?

With over 40 years of experience serving clients globally, Technophar has become recognized as a pioneer in the industry for servo-driven technology in soft gel equipment. Our expertise and commitment to innovation have made us a trusted partner for companies seeking high-precision, reliable, and scalable solutions. We are committed to providing high-quality soft gel equipment solutions that continue to meet diverse market needs.

What types of soft gel capsules can your machines produce?

Our soft gel machines can produce both vegetarian (veggie) and standard gelatin soft gel capsules, offering flexibility for various formulations and applications for diverse markets: pharmaceuticals, nutraceuticals and dietary supplements, nutricosmetic and cosmeceuticals, cannabidiol (CBD), paintball and veterinary.

Why is servo-driven technology important in soft gel equipment?

Our soft gel equipment incorporates advanced servo-motor technology to ensure precise control over critical processes, offering greater flexibility compared to mechanically geared machines.

Are your soft gel machines compatible with different fill materials?

Yes. Our soft gel equipment supports a wide range of fill materials, including oils, suspensions, and semi-solids (pastes).

Can your machines handle both R&D and full-scale production?

We offer soft gel machines from pilot-scale, medium and large-scale commercial output models. Our Pilot scale machine is engineered and designed with scalability to its commercial scale models.

What is the production capacity of your soft gel machines?

Production capacity varies by model, but the most important points related to output are the type of fill materials being encapsulated and the type of gelatin being utilized (animal or veggie).

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SGL207 NextGen® Production Rates

Do your soft gel machines support automatic drying systems?

Our soft gel machines are fully compatible with static and dynamic drying systems.

Our drying solutions ensure efficient, high-speed drying while reducing labour and time.

Do you offer on-site and remote FAT (Factory Acceptance Testing) for your equipment?

We provide on-site and remote FAT options to accommodate your preferences and schedule to facilitate inspection and testing of the equipment in person before it leaves our facility for shipping. Alternatively, our remote FAT is conducted via live video conferencing in a secure encrypted manner, where our team walks you through testing procedures, performance checks, and documentation — ensuring complete transparency and confidence in your equipment without the need for travel.

Do you offer equipment evaluation and preventative maintenance programs?

Yes, we offer comprehensive service plans that go beyond daily maintenance routines to assess the current condition of your equipment and components. Our evaluations help identify specific maintenance needs and determine whether the equipment can operate reliably until the next scheduled service or if immediate repair is required.

We provide a full maintenance schedule and offer flexible service contracts for ongoing support. Regular maintenance — cleaning, lubrication, part inspection, and calibration, is essential for optimal performance. Our preventive maintenance programs are designed to minimize downtime and extend inquiries@technophar.com for more information.

Is technical support available after installation?

We offer technical customer support services for remote diagnostics and on-site service, as required to ensure your operations run smoothly.

Are your machines compliant with GMP and FDA regulations?

All soft gel equipment is designed and manufactured to meet cGMP, FDA, and international regulatory standards.

Are your tooling solutions compatible with all soft gel machines?

We offer universal tooling solutions compatible with all major soft gel machine brands and models. Engineered for durability and easy integration, our tooling ensures smooth performance with your existing equipment. Our custom tooling options can be tailored to your specific capsule shapes, sizes, and production requirements.

Do you offer training for machine operators and staff personnel?

Yes, we provide comprehensive training programs for machine operators and staff personnel. Our training covers equipment operation, safety protocols, routine maintenance, troubleshooting, and best practices to ensure optimal performance and minimal downtime. Depending on your needs, training can be conducted on-site or remotely.